Welcome to our December – or the year-end – edition of inSight. It is the time of the year where we are all taking a step back and reviewing the past months. At Cargo iQ we have had an interesting and challenging year, as our former Executive Director left. But, and not surprisingly, the Cargo iQ management team switched to a higher gear, concentrated on the many tasks ahead and still managed to lead the organization to success. Please join me in thanking the management team

Over the last six months, Cargo iQ members took part in the organization’s bi-annual quality rallies, where members work in teams to examine the performance of a particular metric or milestone to identify any weak points and their causes. Members choose station combinations, lanes, milestones or simply a set of warehouses in an area and get to work analyzing several aspects of operations and their corresponding results. “It adds a fun element to your regular issue-identifying

Recent updates to Cargo iQ's Quality Management Programme have enabled visibility maps to be sent from CDMP-C to CDMP-F when a route map is incomplete, but a status update has been received. Traditionally, route map planning was very strict, and details of all flights had to be confirmed in advance – if segments remained missing when the shipment started to move, no route map would be available and an error message would be sent to the airline, leading to reporting gaps. Now,