Our membership includes more than 80 organizations of all sizes and from all geographies, from across the entire air cargo supply chain. These include airlines, freight forwarders, ground handlers, airports and IT companies all of whom work together to achieve a smooth and harmonious air cargo journey from shipper to consignee.
"Quality stands at the heart of everything we do at Swiss WorldCargo.
Quality means not only meeting our promises to the customer; it also entails continuous monitoring, and continuous improvement. This is why Cargo iQ is one of the main pillars of our quality concept and why we use the Cargo iQ metrics in our performance measurement system."
Christine Barden, Director at Swiss WorldCargo
"Quality Improvement never stops, so there is plenty of work for Cargo iQ and its members ahead. Having Cargo iQ as the only quality organization to lead and combine this industry wide work is not only a “nice-to-have” but a bare necessity."
Lothar Moehle, Director AVSEC + Governance
“The Cargo iQ initiative places a measurable quality management system between freight forwarders and carriers, and contributes to further improve the service of the ground handlers. Cargo iQ helps reaching operational excellence through agreed standardized means.”
Franco Nanna, Head of Network Support of Cargolux Airlines
"Integration is key to progress and improvement in air freight, and this is what we have benefitted from since becoming a Cargo iQ member. Having this requirement helps our team to liaise much more easily with GHAs because the process for every shipment is now standardized. In addition, we have found it a significant value add when back office and frontline staff know what to expect from each other."
Francis Yuen ,Cargo Services Manager – Performance at Cathay Pacific Cargo
Access the Cargo iQ Extranet here.
This is space where existing members can find and share files such as documentation about past and upcoming meetings, project documents and our technological specifications.
GET IN TOUCH
Join us! Discover how your organization can benefit from becoming a Cargo iQ member. Get in touch with a member of our team for more information on how our members benefit from it, and how you can join our growing global community.
+41 22 770 26 42