Guest column by Hans Helmkamp, who is Executive IT Consultant at Hellmann Worldwide Logistics In every contract between a forwarder and a customer, Quality KPIs are agreed upon, which are intended to ensure and guarantee the quality of the agreed services. Likewise, this applies to contracts between forwarders and other service providers, such as airlines and customs, to ensure that e-documents and cargo are available at set times and in the specified quality for the handling

The International Air Transport Association’s (IATA)’s World Cargo Symposium (WCS) and our Annual General Meeting that we have there are always some of the most important events for Cargo iQ, and this year was no exception as we made some big announcements during the four-day convention in Singapore last month. For instance, that Royal Air Maroc became the latest airline to join the Cargo iQ family. Headquartered in Casablanca-Anfa Airport, the airline has a network of more t

Welcome to our April 2019 inSight! We bring you this newsletter in the midst of exciting times at Cargo iQ following a whirlwind two months of, for instance, attending the World Cargo Symposium (WCS) in Singapore, announcing Royal Air Maroc, presenting the successful results of trialling our new SME Solution as a new member, and having an exciting election of new board members with a record numbers of new candidates. The next couple of months will be busy for the Cargo iQ tea