Cargo iQ
Visibly Better
Strategic projects
Adapting and Upgrading the manner the Membership approaches Quality and Performance management
Actionable Insights
SMART DATA re-implementation and standardized Member scorecards
Tiered Audit Program
Embedding Data-Driven assessments into the Audit
MOP Re-design v. 4.1
Swimlanes and MOP review
AWB Route Map X API
AWB Route Map X API = Single Route map to replace FSU for Forwarders
Standards development projects & Work Packages
Cargo iQ Station Route Maps
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Route Map for Export, Import, Transshipment, Transit and Transfer generated based on GHA SLA and exchanged between GHA and Airlines
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New Milestones: SAC, ADH, LOU, UWS, FRW, PDO
Cargo iQ Care Protocols
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Standard for Care Maps for care activities
AWB Availability and FWB Traffic Lights
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Quality requirements for Members related to FWB quality improvements
Airline RFS Scenarios
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Adding the Airline Direct Pick up/Delivery and Drop Station Scenarios to improve coverage
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New Milestones: FOT and ROT and standardized SPH for Direct Scenarios
Ramp Route Map concept and POC Import at Changi Airport
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Ramp performance Process
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Full Stakeholder POC for Import Process (Lead by Changi Airport)
Door-to-Door Specification for HAWB and Direct AWB and Back2Back
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Shipper + Forwarder Review of the Existing HAWB Route Map specifications
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Mapping out the Customs Clearance scenarios
Shipment Acceptance Check Failure and resolution - Concept
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Mapping out the process for Shippment Acceptance Check failures and resolution
Reporting Specification Upgrade - Live
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New ATS report to track Reporting levels of members
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Performance vs All Shipment and addition of Data Quality Specs
Forwarder and Airline Scorecards- Live
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One scorecard with Data Quality and Performance management for QBR and regular reviews
Time Defined Carrier Service Commitment - Live
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Enhanced methods to capture Time Defined Service parameters
All Forwarder Offsets - Live
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Improving Offset management for Airlines and Forwarders
Handover Warehouse x Ramp - Live
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Introduction of FIW and FOW Milestones for GHA and Airlines